Stay Organized with eRank Delivery Status Tool for Etsy Sellers

The holiday season is a busy time for Etsy sellers, with millions of shoppers browsing the platform in search of the perfect gifts for their loved ones. As an Etsy seller, ensuring a smooth and reliable delivery process is crucial for customer satisfaction.

During this time, knowing how to deal with Etsy shipping delays becomes essential for keeping your shop running smoothly. eRank’s Delivery Status tool will help you streamline your shipping process and make this a stress-free and successful festive season for both you and your customers. You can find Delivery Status on your eRank Dashboard, underneath the “Shop Insights” tab.

Real-Time Delivery Updates with eRank

Delivery Status provides real-time updates for all outgoing orders, helping Etsy sellers save time. With the increased volume of holiday sales in the Etsy marketplace, keeping track of multiple shipments can be challenging during this time of the year. This tool will make things easier for you!

Delivery Status supports Etsy order tracking by letting you monitor each shipment’s progress at a glance. It helps you provide customers with accurate delivery information, so you can keep your buyers informed and reduce any anxiety they may have about their purchases. Ideal for Etsy sellers processing a high volume of Etsy orders, this tool displays all your tracking in one place.

💡 Note: to access Delivery Status, you need to connect your Etsy shop to eRank. Learn how to do that here. 

Mitigate and Manage Etsy Shipping Delays

Shipping delays are common during the holiday season. Delays can cause frustration for both Etsy sellers and customers. Delivery Status helps you spot potential issues that could lead to delays early.

This proactive approach provides you with enough time to take appropriate action. This typically involves 1) contacting the shipping carrier to inquire about the shipment’s status, and 2) relaying updates from the carrier to your customers to keep them informed.

Publish clear holiday cut–off dates in your shop’s “Announcement” section, “FAQ” section, and product listings (and remember to set reminders to review these dates regularly, as certain factors may cause them to change!). If your items are handmade, be sure to include a processing time buffer when deciding your cut-off dates. Check with your local post office or shipping carrier for updates to their own cut-off dates, so you can reassure any Etsy shoppers who are concerned about gifts arriving on time.

Boost Your Customers’ Confidence and Your Shop’s Visibility

The holidays are a time when customers seek reliable and efficient service. By using eRank’s Delivery Status, you can boost customers’ trust in your Etsy store. Providing accurate and up-to-date information for each of your customers’ orders helps you build a positive shopping experience for them and increases the likelihood of repeat purchases and positive reviews. Providing prompt, concise updates while resolving shipping delays also shows customers that you are actively managing their order, even when its carrier falls short.

Etsy also values the reliable and efficient sellers in its marketplace. Providing prompt and accurate shipping updates increases customers’ satisfaction, which can improve your shop’s ratings and its visibility in Etsy search results.

Finally, proactive shipping updates can also improve your Etsy SEO by boosting your items’ sales and favorites (since you’ve proven your shop’s trustworthiness to your customers, some of them will surely come back for more!). 

Create a Positive Shopping Experience in Your Etsy Shop

Holiday sales can increase rapidly, and this can add stress to your order fulfillment process. Delivery Status puts all of your outgoing shipments’ tracking in one place so you can easily manage your orders, spot delays early, and keep your buyers updated. This will help you build trust in your brand and increase your shop’s search visibility. This tool is especially useful for managing Etsy orders in peak season, when you need to check on your outgoing shipments frequently.

This tool provides you with a quick overview of which packages are tracking as expected and which ones are facing potential delays. By combining real-time delivery updates with proactive communication, you can create a positive, low-stress experience for your customers throughout the festive season.

For broader Q4 planning, check out this blog post.

Want to learn more about Delivery Status? Visit its help file for a full walkthrough.

Availability: Delivery Status is included with Pro and Expert plans. Existing Basic plan members retain access. 

Please note that the Basic plan was introduced during COVID-19 to support sellers and was retired in August 2025 due to Etsy’s new API pricing. If you’re currently on Basic, you can keep your plan unless you cancel or upgrade.