Need help? Search our help articles: Account Do I need to connect my Etsy shop to eRank to search for keywords? How do I switch to my other shops connected to eRank? My shop was disconnected from eRank. What do I do? Can I connect my Amazon or eBay shops to eRank? How do I change payment method? Keywords Where is the Listing ID? What is total views? What is CTR? Why is the CTR over 100%? What combination of Competition, Average Searches, Average Clicks and CTR (Click Through Rate) is ideal? Other Are there any tutorials for getting started on eRank? Do I want all my listings to have an “A” grade on eRank? I worked on one of my listings today: why hasn’t the Visibility Score changed? Why are missing Attributes flagged as a problem in eRank? Where on eRank can I see what Etsy page my items are ranking on? Ranking Where can I see my Etsy shop ranking? On Spotted on Etsy, what is the difference between “Rank” and “Position”? I write everything in lowercase letters. Does that affect how my Etsy listings will rank? Why does my listing appear on a different page on Etsy than is reported by Rank Checker? Tools Where is the Hashtag Generator? Where do I find eRank’s Shortcut Button?