Welcome to eRank! With such a large library of tools, reports, and features, we understand that it’s possible to feel overwhelmed at first, so we just want to take a few minutes to point out some of the ways you can get help with using eRank to improve your Etsy SEO and grow your Etsy shop.
Tooltips
Have you noticed the little orange question mark icons that are peppered all over eRank pages? These are called tooltips – and they are just that: tips for using the tool at hand.
Hovering your mouse over any one of these question marks will bring up the relevant “tip” for that particular aspect of the tool. It might simply define a bit of trade jargon, or explain an acronym.
Click on the question mark to freeze the tooltip’s text. Then you can click on any of the links it has to learn more. When you’re done, just click again to unfreeze and collapse the tooltip popup.
Help Files
At the top of each eRank tool’s page, you’ll see a green “Help” button.
Click on it to open the tool’s help file. Here, you’ll learn what it does and how to use it in your SEO research.
eRank’s YouTube Channel and Facebook Group
Are you more of a “visual learner?” If so, make sure to visit our YouTube channel for more detailed how-to and demo videos.
We also have a private Facebook group just for eRank members. Click here if you would like to join. It’s a friendly and supportive community where you can always find help with using eRank. Once you join, feel free to browse the posts, as they are full of tips from experienced Etsy shop owners who have used eRank to grow their Etsy shops. We have regular live Q&A sessions there in the group hosted by eRank creator Anthony Wolf. You can also find past Q&A videos on a wide range of topics there under “Videos.”
Feel Free to Contact Us if You Have Questions
We hope this helps you get started on eRank. If you have any questions, you can always click the blue help icon in the lower right corner of every eRank page. Here you can access our library of help files — and chat with one of our customer support team members if you can’t find your answer there.
Thank you so much for choosing eRank. We look forward to seeing you around!
