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Getting Started

How To Get Started on eRank?

Connect your shop and explore our SEO tools.

How Etsy Search Works

Learn how Etsy’s search algorithm works.

Finding Help on eRank

Finding Help on eRank

2 min read
An African American woman works on her laptop while sitting on her bed in a green bedroom.

Welcome to eRank! We provide a suite of tools, reports, and features to help Etsy sellers improve their SEO and grow their shops. With so much data at your disposal, you may feel overwhelmed at first. Here are some of the ways you can learn about our tools and how they can help you optimize your shop.

Tooltips and Help Center

Have you noticed the little ℹ️ circle icons that are all over eRank pages? These are called “tooltips.” And they are just that: tips for using the tool at hand.

Hover your cursor over any tooltip to view a usage tip for that particular aspect of the tool. Many also include a Help Center link. Click the link to learn more about that particular tool.

A text block reading "Listing Audit; Audit an Etsy listing to see SEO insights and optimization tips. Available for your own listings and for competitor research." It also has a hyperlink titled Help Center. At the bottom is a green rectangle with "Got it" and a white checkmark within it.

Quick Start Videos and YouTube Lives

Are you more of a visual learner? eRank University Quick Start videos show you how to navigate a tool and utilize it to best suit your needs.

Our YouTube channel has detailed how-to videos and a library of past live Q&A sessions with our team.

Feedback Button

Green and white eRank logo.

Another way to access help is by clicking the green eRank logo in the lower right corner of any eRank page. Here, you can access our library of help files or chat with one of our customer support team members. Someone friendly is always there to help you!  

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